RETURNS
If you are not 100% satisfied with your purchase, we will gladly accept your return of unworn merchandise. Returned item (s)must be received at our warehouse in its original packaging and condition within 60 days from the date of purchase. Once the return is received in our warehouse, it may take 10 business days for your refund to be processed. Refunds will be credited to the original method of payment.
How to start the return process:
- To initiate your online return, simply put in your order number and zip code on the top right and click on Start a return request.
- Your order will then appear and you will be prompted to select the item(s) you wish to return.
- Please select the dropdown option which best describes the reason for your return.
- Click submit and we will send you the FedEx label via email with detailed instructions on how to proceed.
Return Restrictions:
-In the interest of hygiene socks, shoelaces, and shoe care products may not be returned at any time.
-Items marked as final sale are not eligible for returns
-Items purchased from other retailers, including department stores, should be returned to the store from which it was originally purchased and will be subject to the return policy of the originating retailer.
For more information, please visit www.sperry.com